E-Commerce Minute: Wednesday -- November 12, 2014
The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com Part of the ECT News Network
Today's Headlines: Bankrupt Sapphire Supplier Blasts Apple in Court Document Money Makes the World Go Round on Singles Day Kana Burnishes Omnichannel Customer Engagement Tools Message From Our Sponsor eCommerce Shipping Whitepaper: Tips & Tricks for Saving
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http://www.ectnews.com/adsys/link/?crid=8734/INSTA-LEADS Today's Story Highlights
Bankrupt Sapphire Supplier Blasts Apple in Court Document 
GT Advanced Technologies, in a document made public last Friday, alleged
that it "incurred losses ... due to Apple's inordinate control over
GTAT's liquidity, operations ..., and decision making." The U.S.
Bankruptcy Court of New Hampshire unsealed the document, in which GTAT
CEO Daniel W. Squiller accuses Apple of using a "bait and switch"
strategy in its dealings with the company.
http://www.ecommercetimes.com/story/81341.html Money Makes the World Go Round on Singles Day 
Nov. 11 is Singles Day in China -- aka the "11.11 Shopping Festival" --
and the country's millions of unhitched celebrated the event by spending
some quality time with online retail giant Alibaba. So far, the event
has generated $9.3 billion in sales and 278 million orders shipped, the
retailer reported. Slightly less than half, or 43 percent of those
orders, were placed from mobile devices.
http://www.ecommercetimes.com/story/81338.html Kana Burnishes Omnichannel Customer Engagement Tools 
Kana has announced the first major upgrade of its flagship enterprise
product following its acquisition earlier this year by Verint. Kana
Enterprise Customer Engagement Optimization platform has been available
since Oct. 31. At its core, the platform is the same, said Director of
Product Marketing Kana Kelly Koelliker. It provides tools to facilitate
customer engagement across multiple channels.
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